Support
Crown Jewel help
Use this page for common questions about folders, item templates, photos, and local collection records.
Common Tasks
- Create folders to mirror the way you actually group collections.
- Assign templates to folders when different item types need different fields.
- Add item photos and choose a cover photo for faster browsing.
- Edit an item when you need to move it to another folder or update template-backed details.
Troubleshooting
- If an item is not visible, check the selected folder and any parent folder path.
- If a photo appears sideways, rotate it from the item photo viewer or edit screen before saving.
- If a custom field is missing, check the template assigned to the current folder.
Contact
For direct help, use the visual address below.


